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All appointments must be cancelled with 24 hours or more advanced notice so we can fill them with patients on our wait list. No show or late cancellation (less than 24 hours) fee is $75. A complete list of Initial Consultation fees are listed in our Frequently Asked Questions

Frequently asked questions

Our team is dedicated to making sure you are taken care of. If you cannot find the answer you are looking for, please contact us in chat (on the lower-right hand side of your screen) and we will get back to you asap.


Packages are shipped 2-business day UPS or FedEx. Products are shipped directly from a Standard Process distribution center near you!

Strategic Distribution Centers Are Located:

  • Colorado
  • Nevada
  • Pennsylvania
  • Wisconsin

Orders placed before 3 p.m. CT usually ships the same day. (Note: we recommend placing orders by 1 p.m. CT, particularly on the first Monday of each month and the day following a holiday due to an increase in order volume).

When you place your order, an estimated delivery date and shipping options/costs will be provided. Unless you order over $99, then 2-business day shipping will be free.

Due to unforeseen circumstances, such as weather, insufficient delivery information, strikes, refusal of delivery, etc., delivery date is not guaranteed.

We are located in Meridian, a suburb of the Boise Treasure Valley area. Visit our map HERE to see how easy it is to get to our office. 

Yes, we work with patients remotely. Book a virtual appointment anytime.

Gerald Roliz was once a vegetarian and a raw food vegan for a short period of time.  He understands the value of such diets done short-term.

Many of the whole food formulas that we recommend to our clients to help the body rebuild have animal extracts or glandulars in them. In Chinese medicine, there is a saying “吃什麼,補什麼”, which literally translates into “Eat the organ you wish to fortify”.

If a vegetarian or vegan client is willing to take these formulas (if we find the body needs them), we will accept them on as a client. If not, then they will fail to get the results we are used to getting with our clients on a complete nutrition program.

An Initial Consultation at the NHIC of Idaho with Gerald is $197. A child initial consult with Gerald is $97 if a parent is already on a Natural Health Improvement program.

It is approximately 60-90 minutes and includes all testing. This price also includes the Report of Findings appointment (30-45 minutes) done either the same day or on a separate day depending on schedule and practitioner.

At the Report of Findings, if you are a Nutrition Response Testing Case, we will go over the program recommendations going forward. 

Virtual Initial Consultations are $297.  Virtual child initial consult is $97 if a parent is already on a Natural Health Improvement program.

When scheduling an Initial Consultation, we require payment upfront to reserve your spot. A $75 fee applies for ‘no show’ or less than 24 hour reschedule/cancellation notice as we require 24 hours to fill spaces with waitlisted individuals. 

Everyone is different and therefore will heal at a different pace. Functional Nutrition is not a band-aid, so our program is not a quick fix. Most people experience a noticeable improvement within the first week or two. However, deep, long-lasting, healing at the cellular level takes time. From our experience, it can take a patient, depending on their current health status, six months to two years to reach optimal health.

As your health improves, it is advised to get tested regularly to maintain the health improvements you have achieved. The frequency of follow up visits depends on the ability of the patient to recognize, then avoid harmful foods and environmental toxins, and how each adversely affects their health.

We have full confidence in the results we have achieved over the years.

Our muscle response testing method is 100% accurate since we follow a structured system that will give us real time results.

You are an ever changing entity and we can figure out your exact priority issues in that moment.

Our practitioners are advanced trained in Nutrition Response Testing and can identify nervous system related issues leading to stressed organs.

We also incorporate Morphogenic Field Technique & Acupoint Integrative Testing, and Quantum Nutrition Testing systems within our evaluation. 

We also order blood, saliva, urine, hair tissue mineral analysis tests from reputable labs as needed. 

Everyone is different, and different symptoms can occur as different parts of the body begin to malfunction. The following is a brief list of the most typical issues in which people seek our support and care:

  • IBS
  • Crohn’s Disease
  • Sinus/allergy issues
  • Ulcerative Colitis
  • Migraines
  • Chronic constipation
  • Hot flashes/night sweats
  • Thyroid health
  • Heart palpitations
  • Fatigue
  • Depression
  • Anxiety
  • Psoriasis/eczema
  • Acne
  • Hormonal issues (irregular, heavy, painful periods, and menopause symptoms)
  • Infertility
  • Many others… Click here to hear many of our patients’ success stories

Every body system relies on each other to function properly. When one body system starts to not function optimally, others will kick in to help out. If nothing is done to help repair the sub-optimum body systems, a person’s health continues to get worse as time goes on.

Symptoms then appear in order to alert you that something is wrong. These are like your check engine light coming on in your car. You could mask the symptom with medications (like putting a piece of duct tape over the check engine light) and pretend it wasn’t alerting you of an issue. This form of response, does not address what is needed to be repaired. Medication and surgery often only mask the symptoms. To address the root cause to any health challenge, you must be willing to provide your body specific genuine replacement building blocks for it to be able to repair itself.  Always remember that FOOD is superior at rebuilding a healthy body. Chemicals don’t even come close. 

Many of our clients have successfully used Health Savings Accounts (HSA) and Flex Spending Accounts (FSA). Otherwise, payment is due at the time of service.

Some insurance companies reimburse for nutrition therapy. Please inquire with your insurance company in advance to ensure coverage.

We use organic, whole-food supplements as the genuine replacement parts the body needs in order to rebuild itself and heal. The use of the supplements are very important in conjunction with dietary changes.

At times, we will use herbs and homeopathy depending on the needs of the individual. We only use the highest quality supplement lines that have proven to have the best results for our patients.

Many of our patients are recommended formulas from Standard Process, Mediherb, Cellcore, Energetix, Doctors Research and Gaia Pro. For formula purchases outside of Standard Process and Mediherb, you can order HERE to order directly from our Fullscript online store

Yes!  We help children of any age (from day of birth to teenagers and beyond).

If baby’s main source of nutrition is mother’s milk, we have experience ensuring mom is able to supply the best nutrition for baby.

We believe for children, it is crucial they get used to eating clean diets and taking specific food based supplements. It is imperative to get a handle on their nutritional needs in order to avoid future illnesses.  

It is our policy that a parent or guardian must either be on a Natural Health Improvement program prior to bringing in their children or be willing to complete our recommended readings & shop to improve their children’s dietary intake. The reason for this is due to the need for changing food intake. Younger children are not able to control what food is being cooked, served, picked up, etc. A parent/guardian that is on a natural health improvement program has a better handle on what the household is eating and therefore a child’s experience is far better with faster results.  

99% of the time the product is on backorder. This means that you paid for the item and Standard Process is shipping the rest of the order from one of its warehouses.

Most of the time it is on its way, but contact us for an anticipated ship date if you are worried.

We automatically send tracking information when the warehouse packs your order. If you didn't receive it your order may have not been fulfilled or after a busy holiday when the fulfillment centers are backed-up, orders are delivered without tracking numbers.

Sometimes your order didn't fulfill and generate a tracking number for reasons such as payment issues, address problems, fraud filters, diverter issues, etc.

Contact us with the form below so we can investigate your issue and provide a tracking number. 

Absolutely, we take in-office and virtual (phone or Zoom) clients. Contact us to get started.

Chat support

We are available from 8:30am to 4:30pm Monday through Friday. You can also leave a message in chat and we will get back to you in the morning.